AIHubMix Zero Data Retention (ZDR) Terms
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AIHubMix Zero Data Retention Terms (the “ZDR Terms”) govern your use of the Zero Data Retention functionality made available by AIHubMix, LLC (“AIHubMix,” “we,” “us,” or “our”) in connection with certain AIHubMix services. Please read these Terms carefully before using the Service, particularly the provisions concerning data retention, limitations of liability, and dispute resolution.
PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS, INCLUDING THE EXCLUSIONS OF WARRANTIES AND LIMITATIONS OF LIABILITY SET FORTH HEREIN.
In the event of any conflict between these ZDR Terms and the AIHubMix Terms of Use, these ZDR Terms will control solely with respect to AIHubMix’s retention and use of Customer Content under the ZDR functionality. If you have executed a separate offline agreement or order form with AIHubMix, the terms of that agreement will prevail over any conflicting terms herein.
1. Eligibility and Compliance
1.1. The Service is available to legally registered developers, enterprises, and individual accounts(“You”).
1.2. Your use of the Service is subject to your compliance with the AIHubMix Terms of Use, these Terms, and all applicable laws and regulations, including laws and regulations relating to export controls, trade restrictions, and economic sanctions.
1.3. What is Zero Data Retention
Zero Data Retention (ZDR) means that we do not log, store, or retain any input text (“Prompts”) or generated responses (“Outputs”) passing through our API or platform services, subject only to the limited security exceptions outlined in AIHubMix Privacy Policy.
2. Operation of ZDR
2.1. Default Protection: ZDR is enabled by default for all accounts. We do not collect or store your Prompts and Outputs data under default settings.
2.2. Opt Out: You may voluntarily opt out of ZDR at any time by emailing feedback@aihubmix.com.
2.3. Data Handling Upon Opt-Out: If you opt out of ZDR, we may grant you service discounts, usage credits, or other promotional incentives. In return, your Inputs and Outputs may be collected and stored on Google Cloud servers located in the United States. Such data will be anonymized/de-identified and used solely to train our models, improve service performance, or support commercial operations.
2.4. Promotional Conditions: Any discounts or incentives associated with opting out of ZDR may be temporary, subject to quotas, or restricted to specific user tiers at our discretion.
2.5. For other matters concerning the collection, storage, and protection of personal data, please refer to the AIHubMix Privacy Policy. We will strictly comply with the AIHubMix Privacy Policy.
3. Third-Party Model Providers
Certain AI models offered through our platform are hosted or licensed by third-party providers. Third-party providers may maintain distinct data retention policies required for safety, filtering, or legal compliance. We strongly encourage you to review the privacy and data retention terms of each individual model vendor prior to deployment.
4. Governing Law and Dispute Resolution
4.1. THESE TERMS AND ANY DISPUTE ARISING OUT OF OR IN CONNECTION WITH THEM SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF SINGAPORE, WITHOUT REGARD TO CONFLICT OF LAW PRINCIPLES.
4.2. ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, INCLUDING ITS EXISTENCE, VALIDITY, OR TERMINATION, SHALL BE REFERRED TO AND FINALLY RESOLVED BY ARBITRATION ADMINISTERED BY THE SINGAPORE INTERNATIONAL ARBITRATION CENTRE ("SIAC") IN ACCORDANCE WITH THE SIAC ARBITRATION RULES FOR THE TIME BEING IN FORCE. THE SEAT OF ARBITRATION SHALL BE SINGAPORE. THE TRIBUNAL SHALL CONSIST OF ONE (1) ARBITRATOR, AND THE PROCEEDINGS SHALL BE CONDUCTED IN ENGLISH.
4.3. CLASS ACTION WAIVER: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
5. Contact Us
If you have any questions, feedback, or legal inquiries regarding these Terms, please reach out to us at:
Email: feedback@aihubmix.com